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November 10, 2010

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janna

Wow! That's great - especially the yarn part! And now you're absolutely obligated to finish it!

kmkat

How wonderful that a company still takes such excellent care of their customers. Good for you for giving them some recognition.

Outsource Call Center


Nice post! Customer service isn't about being perfect. Customer service is about making things right, not just the immediate problem, but the root cause. And it is totally about listening to the customer. Anyway, I enjoyed reading this post. Thanks for sharing.

-fern-

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